Frequently asked questions

Proper resources, dignity Oxfam policymakers criteria our grantees and partners affiliate Nelson Mandela Bill and Melinda Gates. Progress cooperation.

HAVE QUESTIONS?

All of our services are automatically provisioned upon cleared payment instantly. Within minutes of your purchase you will receive a confirmation email with login information. You can also view your service details in our client area.

We currently accept Paypal, Bitcoin and most credit cards through paypal checkout. However other payment solutions will be available soon.

You can access all of your services in your client area after logging in, and reboot, reinstall, edit, upgrade, or downgrade, any service easily. as well as also view and pay invoices and order new services

Yes you only need a domain name if you intend on hosting a dns based application or service with us. If you feel that you have purchased a service without a domain name in error, you can add a domain name at any time in our client area.

You are free to use any part or all of the resources for any service you purchase. However should the usage of your resources become intensive for long durations. We may separate said resources from our main network pending a diagnostic of those resources.

Should resource usage exceed the amount of resources allocated to any service for any reason your service may be quarantined pending inquiry, or repair in the case of managed services.

We provide automated 200 gigabit per second denial of service mitigation for all of our services. You can upgrade to permanent mitigation at any time.

Our threat detection and prevention system provides added security. With heuristic filtering Monitoring systems and firewalls as well as list based prevention.

You can reinstall your Operating System or service at will from your client area, with one click. Make sure you backup all of your data before reinstalling.

You can monitor your network and resource usage from your client area, you can also view our main network status on our network status page.

each of our services has many upgrades and third party software packages available for them, both paid and free.

You can view and access these software packages and upgrades in your client area, our downloads section, our external links section, or directly in your purchased service itself.